Claim Back Unfair Bank & Credit Card Charges

complaint to a bank will get you the desired result. It is not always so straightforward. Some banks are familiar with standard complaint letters and will often reject complaints. Compliance officers are employed by banks to defend claims. Often, if the banks do decide to compensate, there may a payment as a ‘gesture of goodwill’. Accepting such offers is simply giving the bank the upper hand. Customers deserve to have all of their charges refunded with the proper interest.

The Financial Ombudsman Service (FOS) which deals with rejected claims does not help on how to present a claim. How a case is put is very much down to the individual. The FOS will simply assess a